Question	Answer
The split is 40/60 40% Consignor 60% Store	It's all about customer service-We carefully catalog your items, take the time to determine the fair market value, tag your items, then display them in a pleasing manner. Once your items sell we mail your check directly to you. All of this takes a great deal of time and we do it with care and consideration.
How Does Consignment Work?	It's a 90-day consignment and every 30 days we mark down your items by 20%. We get as much information from you about your items, like when you bought it, where you bought, what you pay for it? This information helps us to establish a fair market value and then we price it to sell.
When does the 90 days begin?	Some times it takes us a few days to get your items ticketed and out on the floor. The 90 day countdown does not begin until your items hit the floor.
How Do I Get A List Of My Items?	Give us a few days to get your items inventoried, priced and ticketed, then just stop in and ask for a copy.
What If My Items Don't Sell?	This is a two-part answer in regards to high-ticketed items whether small or large and low-ticketed items that begin at $20 dollars or less. On the big ticket items we will typically continue to mark your items down until they sell. If it is an item that we know just isn't going to sell we will call and ask if you want to pick your item up or if you want to donate it. As for items that are priced at $20 or below, if they have not been sold or picked up after 120 days they become the property of the store and we can dispose of them as we see fit. Please understand that I can't call 600 consignors to pick up their small priced items that have been repeatly marked down and still haven't sold. It will be your responsibility as the consignor to pick these low-ticketed items up before the 120 day cut-off date.
What Is The Golden Rule?	Bring or send your items in cleaned and polished and in good working condition. We don't mind using a little glass cleaner or wood polish, but if we have to break out the cleaning bucket or tool bucket there will be a miminum charge of $10. This fee will be decucted from your consignment check.
How Are Items Priced?	Pricing is an art not a science. We begin by gathering as much information from you about your items. We then work together to establish a fair market value that will ensure the sale of your items.
When Can I Bring Items In?	Items can be brought in for consignment any time during business hours. With that said, to be certain we will accept your items, just give us a call, bring us pictures or email us pictures at: piecesfurniture@hotmail.com. Additionally, if you are going to bring in large pieces of furniture it would be nice if you could give us a headsup so we can begin to make room for you furniture.
GETTING PAID	We are in the process of going computerized. Please see details below
Payouts - When and how do I get paid.	We do payouts once a month. Checks are mailedout on the 3rd Wednesday of the month.
What Items Do You Accept?	Please know that we have very strict guidelines when it comes to selecting items for our store. We do not compromise when it comes to the high quality expected by our customers. Because of this, we accept only quality items in good to excellent condition. Additionally, PIECES reserves the right to refuse items based on condition, current levels of inventory, or selling history. With that said we only accept furniture and home decor items. For a complete listing please click here.
What About Pickups and Deliveries?	Yes, we do both. The rate for pickups/deliveries is based on what we are moving, how much we are moving, and where we are moving it to.
Can I Take Back My Items Any Time?	Your items always belong to you and you may take them back at any time.